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2026-04-28 PLANET VGW Series Full Manual

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2026-04-28 PLANET VGW Series Full Manual

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EM-VGW-x20-Series_v1.0.pdf

  • ประเภท: Full User’s Manual
  • Manufacturer: PLANET Technology Corp. (2020)
  • จำนวนหน้า: 76 หน้า
  • รุ่นที่ครอบคลุม: VGW-420FS, VGW-820FS, VGW-1620FS, VGW-2420FS, VGW-3220FS (FXS เท่านั้น)
  • อัปเดต: PLANET VGW Series

โครงสร้าง Manual

Chapter 1 — Introduction

  • Overview, feature list, hardware specs แต่ละรุ่น (weight, dimensions, power, port counts)
  • Protocol support: SIP 2.0, RTP, RTCP, T.38, G.711/G.722/G.723/G.726/G.729, DTMF RFC2833/SIP INFO/In-band
  • Features: 3-way conference, call hold/transfer/waiting/forwarding, hotline, speed dial, caller ID, DND, call pickup, paging

Chapter 2 — Basic Operations

  • LED indicators per model
  • Service codes ครบ 30+ รหัสผ่าน analog phone (call features + network config)
  • เชื่อม IP-PBX ผ่าน SIP Server mode หรือ IP Trunk mode

Chapter 3 — Web Interface Configuration

3.1 Network

  • LAN/WAN/VLAN settings, DHCP server enable/disable, routing mode vs bridge mode

3.2 SIP Server

  • Primary/Secondary SIP Server: Registrar address/port, proxy, domain, auth credentials
  • Registration interval, backup server failover

3.3–3.6 Status & CDR

  • Registration status per port, port status, Call Detail Records

3.7 Port Configuration

  • Per-port: SIP User ID / Authenticate ID / Password (Primary + Secondary)
  • Offhook auto-dial, DND, Caller ID, CFU/CFB/CFNRy, Call Waiting

3.8 Advanced

  • FXS Parameters: dial timeout (4s default), answer timeout (55s), ring-back/busy/dial tone customization, auto gain control, hook flash detection (60–400ms), CID type (FSK/DTMF, BFSK Bel202), SLIC 600 Ohm, long line support, send polarity reversal
  • Media Parameters: RTP start port (8000), DTMF method (RFC2833/INBAND/SINGAL), preferred codecs (G.711A + G.729 default), silence suppression, packetization time
  • SIP Parameters: MWI subscribe, IP-to-IP call, ACL (accept from SIP only), anonymous call/reject, session timer RFC4028 (1800s), heartbeat (10s/16s), T1/T2/T4 timers, DNS cache, domain query type (A/SRV)
  • Fax Parameters: T.38 / T.30 pass-through / Modem / Adaptive, ECM, 14400 bps max
  • Digit Map: regex-based dial plan, “any” wildcard, timer (T) support
  • Feature Codes: complete 30+ code table
  • System Parameters: NAT traversal (STUN/static/dynamic NAT), NTP (primary + secondary), time zone, daily reboot, web port 80, telnet port 23, remote management (web/telnet via WAN/LAN)
  • Action URL: HTTP GET hooks on 9 events (startup, offhook, onhook, incoming call, outgoing call, call build, call terminate, register status, heartbeat)

3.9 Call & Routing

  • Wildcard Group, Port Group (5 strategies: ascending/cyclic ascending/descending/cyclic descending/group ring), pickup code *#
  • IP Trunk: peer-to-peer, index 0–127, remote address/port, heartbeat (SIP OPTIONS)
  • Routing Parameter: routing before/after manipulation
  • IP→Tel Routing: SIP → analog port (caller/callee prefix matching, index 0–127)
  • Tel→IP/Tel Routing: analog → SIP server/IP trunk/port (caller/callee prefix matching)
  • IP→IP Routing: trunk-to-trunk

3.10 Manipulation Configuration

  • IP→Tel Callee, Tel→IP Caller, Tel-IP Callee
  • Strip digits left/right, add prefix/suffix, leave N digits from right

3.11 Routing Examples

  • Route any call from any IP to specific port
  • Route any call from any IP to port group
  • Route any call from any analog port to IP trunk (Elastix example: remote 172.16.125.125:5060)

3.12 Maintenance

  • TR069: ACS URL, periodic inform (30s), connect request credentials
  • SNMP: v1/v2/v3, community, groups, views, access control, traps
  • Syslog: 5 levels (NONE/DEBUG/NOTICE/WARNING/ERROR), signal/media/system/management log, CDR, port 514
  • Provision: auto-upgrade from HTTP/TFTP/FTP server
  • Cloud Server: register to central management platform

3.13 Security

  • WEB ACL: IP whitelist for web interface
  • Telnet ACL: IP whitelist for Telnet
  • Password management: change web + telnet credentials separately

3.14 Tools

  • Firmware Upload: 5-step process (check version → prepare package → upload → wait → reboot)
  • Data Backup/Restore: download/upload config file
  • Ping Test, Tracert Test
  • Outward Test: GR909 physical line diagnostic (loop open, H.F. DC/AC voltage, tip/ring short)
  • Network Capture: PCM / Syslog / RTP / DSP / Custom (TCP/UDP/RTP/ICMP)
  • Factory Reset, Device Restart

ความสัมพันธ์กับ Quick Guide

เรื่องQuick Guide (9p)Full Manual (76p)
Hardware install✅ ครบ✅ ครบ
LED indicators✅ ครบ✅ ครบ
Default IP/credentials✅ ครบ✅ ครบ
Service codesบางส่วน (8 รหัส)ครบ (30+ รหัส)
SIP configuration❌ ไม่มี✅ ครบ
Routing & manipulation❌ ไม่มี✅ ครบ
Security❌ ไม่มี✅ ครบ
Maintenance/SNMP/TR069❌ ไม่มี✅ ครบ
Firmware upgrade❌ ไม่มี✅ ครบ

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